Technical Support: noc@douala-ix.net | Billing / Accounts: peering@douala-ix.net |
Emergency 24x7x365 Support
DOUALA IX proactively monitors our route collectors, route servers, and AS112 service. In the event you experience technical difficulties, feel free to reach out to us 24/7 and a technician can begin troubleshooting. We prefer you only call us for critical emergencies only (or via email) and send us all non-critical events via email.
Technical Support Summary |
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| Email: | noc@douala-ix.net | ||
| Phone: | +237 242 23 20 07 | ||
| Hours: | 09:00 to 18:00 GMT, Monday to Friday | ||
| 24h Emergency: | +237 242 23 20 07 | ||